Your guests don't care which outlet they're asking about - they just want answers. Hugo's AI Concierge handles reservations, VIP requests, event inqui...
Hugo's operates Malta's largest hospitality chain spanning restaurants (Hugo's Lounge, Hugo's Burger Bar), nightclubs, bars, pubs, AND hotels under construction. Each venue type has different inquiry patterns - restaurant reservations, nightclub VIP/bottle service, hotel bookings, event inquiries. Staff answering phones/DMs must know every concept.
Reply "show me the build plan" and I'll send the implementation plan.